Privacy Policy

Website Privacy Statement

The privacy of our website visitors is of utmost importance to READING WRITING HOTLINE. The purpose of this statement is to let you know what information is collected when you visit READING WRITING HOTLINE’s website and how the information is used.

Users should note that there are risks associated with the transmission of information over the Internet and should therefore make their own assessment of risks in the provision of information to READING WRITING HOTLINE’s website.


This privacy statement applies to all publicly accessible pages on READING WRITING HOTLINE ‘s website.

READING WRITING HOTLINE does not have any responsibility for the privacy policies or practices of third party sites linked to READING WRITING HOTLINE’s website.

What information do we collect?

When you look at the pages on this site, our site analytics record information that identifies, for each page accessed:

  • the IP (internet protocol) address of the machine which has accessed it;
  • your top-level domain name (for example .com, .gov, .au, etc.);
  • the address of your server;
  • the date and time of your visit to the site;
  • the pages accessed and documents downloaded;
  • the referring site or page;
  • the type of browser and operating system you have used; and
  • demographic and interest’s data.

Cookies used by READING WRITING HOTLINE’s website do not collect personal information.

How do we use this information?

READING WRITING HOTLINE may use and publish aggregated information collected from its systems to improve its services, including monitoring to prevent security breaches and for research and development to the extent that the information does not identify individual users.

Personal information you provide to READING WRITING HOTLINE will only be used for the purpose for which it was provided or as otherwise permitted by privacy legislation. For example, if you choose to provide your name and email address when recording feedback on a webpage for the purpose of receiving a response from READING WRITING HOTLINE, the information will only be used for that purpose.

READING WRITING HOTLINE also collects cookie data for the purposes of digital marketing. If you do not wish for this to happen, please disable your cookies in your browser.

Unauthorised and unlawful use of the website

READING WRITING HOTLINE will collect more extensive information if it identifies unauthorised attempts to interfere with or compromise the security of the website or where it suspects there has been a breach of the laws of the State of New South Wales or Commonwealth of Australia.

READING WRITING HOTLINE reserves the right to make disclosures to relevant authorities where the use of its website raises a suspicion that an offence is being or has been committed.

Access and correction

If READING WRITING HOTLINE holds your personal information you can request to access or amend it by contacting the business centre with responsibility for the information.

Updating statement

READING WRITING HOTLINE acknowledges and embraces the developing nature of online communication, to the extent that it enhances the provision of its services. This statement may be modified from time to time to accommodate these developments and the changing structure of READING WRITING HOTLINE.