Press Releases

Health Messaging

The Reading Writing Hotline is calling for officials and governments to ensure all their public health messaging and materials are accessible in reader-friendly plain language. Hotline Manager Vanessa Iles says it has seen a concerning trend of people unable to navigate changing and complex public health messages and restrictions. Read More

Declaration statement in support of literacy and numeracy for all adult Australians

As signatories to this Declaration, Adult Learning Australia (ALA) and coalition partners seek to improve literacy and numeracy outcomes for all adult Australians. We believe this is central to the nation’s social and economic prosperity and that it will position Australians to live more healthy, fulfilling, and productive lives. Read More

Spike in calls to Hotline: trapped in lockdown with low literacy

Calls to the Reading Writing Hotline have soared by 30% since the first Covid-19 lockdown, exposing the thousands of Australians with low literacy, from newly unemployed workers and business owners to parents and the elderly, who are being left behind in an online world. Read More

Covid provides golden opportunity to improve literacy, says Hotline

Australians can seize on Covid-19 restrictions as an opportunity to pursue further learning, says the Reading Writing Hotline, urging thousands of people with difficulty reading and writing to pick up the phone during Adult Learners Week (1-9 September) and call the Hotline to find their nearest class. Read More

Caller trends illuminate changing literacy landscape on Reading Writing Hotline’s 25th anniversary

The Reading Writing Hotline, Australia’s national literacy referral service, today celebrates 25 years of helping people improve their literacy and numeracy skills, with a quarter century of caller trends painting a compelling picture of adult literacy in Australia. Read More

Australians without computer skills seen as being left behind – national poll

Almost 90 per cent of Australians believe people who can’t use computers are being left behind, according to a national poll released by the Reading Writing Hotline today on International Literacy Day (September 8). Read More

More Queensland adults reaching out for help with reading and writing per capita than in NSW and VIC

A quarter of calls to the Reading Writing Hotline in the past year were from Queensland, with about half of those from regional or remote areas of the state. Read More

Reading Writing Hotline helping to revitalise First Nations languages this NAIDOC Week

The theme of NAIDOC week this week is ‘Our Languages Matter’ and the Reading Writing Hotline has partnered with First Languages Australia to celebrate by launching a new resource to support learning Aboriginal and Torres Strait Islander languages.  Read More

Hundreds of volunteer adult literacy tutors ready write now in WA

Hundreds of volunteer tutors are trained up and ready to start helping adult Western Australians who would like to improve their reading and writing skills.  Read More

Bendigo adult literacy programs ready to help with reading and writing New Year’s resolutions

The Reading Writing Hotline is urging people in Bendigo who want to improve their literacy skills to make it their New Year’s resolution to call the Hotline on 1300 6 555 06.  Read More

National snap shows more Australian men are seeking literacy

Men aged between 25 and 44 are by far the largest group seeking literacy support according to the first five- year national literacy snapshot from the Reading Writing Hotline. Read More