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Reader Friendly Communication

A guide to using plain language

  • How do I use this guide?
  • Part 1: Introduction
  • Part 2: Understanding – Knowing your readers
  • Part 3: Designing – Using simple strategies to make your information quicker and easier to read
  • Part 4: Reimagining – Presenting your information in different ways
  • Part 5: Where to now?
Reading Writing Hotline

The Reading Writing Hotline acknowledges Aboriginal and Torres Strait Islander People as the Traditional Custodians of the lands, skies and waterways across Australia and pay respect to Elders past and present. We acknowledge the deep and continuing connection of First Nations Peoples to Country, and recognise the importance, strength and richness of their enduring spiritual, language, storytelling, literacy and education practices.

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