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A Hotline caller told us that his only enrolment option for the course he wanted at an educational institution was online enrolment. This was a major roadblock for him. His job agency told us that this requirement was impossible because he neither had the literacy or...

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People are often surprised that many callers to the Hotline are employed. Over the last two years around 40 percent of callers are working either full time (around 25%), part-time/ casual (around 12%) or self-employed. Why do they call us? People who are employed represent a...

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The upcoming issue of Fine Print features some of the standout presentations from this year’s ACAL Conference, offering great sector insights and hands-on strategies to support adult literacy, numeracy and digital skills teaching. It reflects some of the best deep thinking, fresh perspectives and real practice in...

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Read Write Now in Western Australia reports that demand for online tutoring is growing, especially in regional areas where learners have limited access to face-to-face support. It allows learners to join from home, mine sites, or anywhere that suits their schedule. Lynne Rochford is an experienced tutor...

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On 30 October, Jobs and Skills Australia (JSA) released the first in a series of reports to build the national evidence base on foundation skills. This report is part of the JSA Foundation Skills Study. The Report draws on data from government and education sources to...

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Libraries Tasmania and TasTAFE have released a free resource called the Adult Literacy and Numeracy Tutor Manual: From Research to Practice. The manual is in three parts and provides information on approaches for working with adults to build their literacy and numeracy skills. This includes...

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NCVER is currently researching how teachers/trainers identify and address student support needs and how that impacts their own teaching and wellbeing. Literacy and numeracy teachers have a lot of valuable experience in this area and much to contribute to the survey. Broadly, the survey seeks to...

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Welcome to the October Literacy Links newsletter from the Reading Writing Hotline. To our wonderful literacy and numeracy teachers -we hope that you managed to have a well-deserved and relaxing break. In this edition we share stories from the amazing September ACAL conference, highlight Get Online...

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The Hotline was proud to be a part of this year’s Australian Council of Adult Literacy conference, with a keynote presentation focussing on our current research into outreach engagement strategies for potential literacy learners. It was also great to catch up in person at our...

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The Hotline receives up to 4,000 calls each year. The reasons people call—and the timing—can be complex. Many have considered calling for years, and it’s often a Hotline advertisement or a media interview that finally prompts them to pick up the phone. The Hotline jingle has...

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