December 2025

This is a good time for us to thank everyone who works so hard to provide literacy, numeracy and digital literacy (LND) support to adults across Australia. Teachers, education providers, literacy advocates, libraries, community organisations and the diversity of literacy mediators. We also want to thank...

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Congratulations to Georgie Cole from Navitas Skilled Futures in New South Wales and Stella Quintero from Max Solutions in Tasmania who are the two finalists for the Excellence in Language, Literacy and Numeracy Practice Award. This award is part of the Australian Training Awards which...

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A Hotline caller told us that his only enrolment option for the course he wanted at an educational institution was online enrolment. This was a major roadblock for him. His job agency told us that this requirement was impossible because he neither had the literacy or...

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People are often surprised that many callers to the Hotline are employed. Over the last two years around 40 percent of callers are working either full time (around 25%), part-time/ casual (around 12%) or self-employed. Why do they call us? People who are employed represent a...

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The upcoming issue of Fine Print features some of the standout presentations from this year’s ACAL Conference, offering great sector insights and hands-on strategies to support adult literacy, numeracy and digital skills teaching. It reflects some of the best deep thinking, fresh perspectives and real practice in...

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Read Write Now in Western Australia reports that demand for online tutoring is growing, especially in regional areas where learners have limited access to face-to-face support. It allows learners to join from home, mine sites, or anywhere that suits their schedule. Lynne Rochford is an experienced tutor...

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On 30 October, Jobs and Skills Australia (JSA) released the first in a series of reports to build the national evidence base on foundation skills. This report is part of the JSA Foundation Skills Study. The Report draws on data from government and education sources to...

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